Pay for the people who worked. Nothing else.
One price list for organisations and agencies. No seats, no tiers to outgrow, no caps. Staff who did no work in a month cost nothing.
per account
employee
it ends
- Base
- £49
- 25 × £3
- £75
£4.96 per person, all in. On annual billing, £1,240 a year: 2 months free.
An active employee is someone who did the work.
A book-on, a check call, a form or a clock-in in the calendar month, in your own timezone. Each person counts once, whether they worked one shift or twenty.
- → Casual staff who did not work: £0
- → Billed after the month ends, on its count
- → Your bill so far is in Settings, any day
- Static officerBook-ons, 19 days£3
- Mobile patrolCheck calls, 8 days£3
- Relief officerOne clock-in, 1 day£3One shift counts the same as twenty
- SupervisorPatrol forms, 5 days£3
- Agency officerBook-ons, 4 days£3Billed to the site's owner
- GatehouseBook-ons, 5 days£3
- Casual, on the booksNo work this month£0
- Rostered, did not showA no-show is not work£0
Everything is in the price. Professional is a layer on top.
For example, £79 a month with 10 active employees, £199 with 50 and £349 with 100.
ShiftTracker
EVERY ACCOUNT£49 a month + £3 per active employee
- Rota with Working Time checks, and the officer app
- Check calls with escalation, and the panic button
- Forms and patrols with photos, GPS and NFC
- SIA licences, BS7858 screening and right to work
- Timesheets, pay arbitration and client invoicing
- Client portal and the agency network
- Tamper-evident audit trail
- 2 GB of photos and files per active employee, shared across your account
Professional
+£1.50 per active employee
For firms that run their accounts and governance through ShiftTracker. Switch on or off from Settings.
- Xero timesheet and invoice push
- Bulk approve and mark paid
- Permission overrides
- Site managers
- Your branding on the app and PDFs
Enterprise, above 500 active employees
Everything in Professional, a price agreed in writing, and annual billing on an agreed headcount.
The site's owner pays. Each officer-shift is billed once.
Agencies join free. An organisation and an agency can agree that a site's officers are billed to the agency instead.
- CASE 01An organisation's siteIts own staff and agency officersThe organisation pays
- CASE 02An agency's own client siteThe agency's officersThe agency pays
- CASE 03An agency with no own sitesOfficers working organisations' sitesThe agency pays nothing£0
In large print.
- Trial
- 30 days, no card. Every feature is on.
- Term
- Monthly. Cancel at any time; the month you are in is billed when it ends.
- Caps
- None. No limits on sites, users, agencies or requests.
- Compliance
- SIA, BS7858 and right to work are in every plan, not an add-on.
- Annual
- 2 months free on an agreed number of active employees. Ask us.
- VAT
- None charged. ShiftTracker is not VAT-registered.
How does ShiftTracker pricing work?
£49 a month + £3 per active employee. Professional adds £1.50 per active employee. Organisations and agencies pay the same. A firm with 10 active employees pays £79 a month; with 50, £199.
What is an active employee?
Someone who did recorded work for you in the calendar month, in your own timezone: a book-on, a check call (from the app or entered by your control room), a form submission or a timesheet clock-in. Each person counts once, whether they worked one shift or twenty. Staff who did no work that month cost nothing.
Who pays for agency officers?
The site's owner. An organisation pays for every officer on its sites, including agency officers. An agency pays for officers on its own client sites. An agency can agree to carry the cost of an organisation's site. Agencies join free.
Is there a free trial?
Yes: 30 days with no card. Subscribe from your settings before it ends to keep rostering.
What are the contract terms?
Monthly, with no minimum term. You can cancel at any time and the month you are in is billed when it ends. No VAT is charged: ShiftTracker is not VAT-registered. If that changes, we will tell you first and add VAT at the standard rate from then on. Annual billing is two months free on an agreed number of active employees.
Are SLAs part of public pricing?
No. Any uptime commitment, response time or support SLA is only in a separate written agreement.
Run next month on ShiftTracker.
Start a 30-day free trial with no card, or talk to us about a larger operation.