Agency coordination

Your suppliers and your control room, finally on one screen.

Most operators run agencies over phone, WhatsApp and spreadsheets. ShiftTracker puts the whole exchange — request, proposal, vetting, confirmation — inside the platform, where it's visible and on the record.

/ Share a request in one click/ Vetting checked up front/ Confirm without leaving the page
01 / REQUESTS

Open, proposed, confirmed — at a glance.

The control room opens to today's staffing position and the next seven days. Raise a request for any site and role, and watch it move from open to proposed to confirmed without chasing a soul.

shifttracker.co.uk/dashboard
ShiftTracker control room dashboard
02 / PROPOSALS

Vetted before they're ever proposed.

When an agency proposes an officer, you see the SIA licence, expiry, right-to-work and BS7858 screening on the same card. Pick the officer, see exactly who's shared the request, and confirm — every step kept in the activity log.

shifttracker.co.uk/requests/rotherhithe-street
Request detail with officer vetting
03 / ON THE RECORD

Nothing happens off the record.

Every assignment, change request and proposal lands in a tamper-evident audit trail and a live notification feed. When a client queries who was on site — or an agency disputes a swap — the answer is already written down, with a name and a timestamp.

Verify integrity & export to CSV
Officer-change requests, tracked
Live proposal & assignment alerts
Tamper-evident audit trail
04 / ONE ROSTER

Every site, every agency, one roster.

Own staff and agency officers sit side by side in the same roster, by shift pattern and by site. Filter by agency, switch to patterns or employees, and keep applications, broadcasts, check calls and leave one tab away.

shifttracker.co.uk/scheduling/roster
Roster management across sites and agencies

Bring your agencies onto the platform.