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AGENCY COORDINATION

Your suppliers and your control room, finally on one screen.

Most operators run agencies over phone, WhatsApp and spreadsheets. ShiftTracker puts the whole exchange — request, proposal, vetting, confirmation — inside the platform, where it's visible and on the record.

/ Share a request in one click/ Vetting checked up front/ Confirm without leaving the page
Control-room dashboard counting today's and the next seven days' open, proposed and confirmed agency requests above a weekly schedule
01 / THE EXCHANGE

Open, proposed, confirmed. Without chasing a soul.

The control room opens to today's staffing position and the next seven days. Every request moves from open to proposed to confirmed, and everyone involved sees where it is.

  1. 01Open

    You raise it

    Pick the site, the role and the hours. It shows as open on the control-room dashboard.

  2. 02

    One click to your agencies

    Share with the agencies you choose. You see exactly who has it.

  3. 03Proposed

    They propose, vetted

    Each officer arrives with SIA licence, expiry, right to work and BS7858 on the card.

  4. 04Confirmed

    You confirm

    The officer lands in your roster and the agency’s, and the log records who did what.

02 / PROPOSALS

Vetted before they're ever proposed.

When an agency proposes an officer, you see the SIA licence, expiry, right-to-work and BS7858 screening on the same card. Pick the officer, see exactly who's shared the request, and confirm — every step kept in the activity log.

  • → Licence and expiry on the card
  • → Right to work and BS7858 status
  • → Who the request was shared with
Confirmed agency request showing the selected officer's licence, right-to-work and BS7858 status, site contact and the agency it was shared with
03 / ON THE RECORD

Nothing happens off the record.

Every assignment, change request and proposal lands in a tamper-evident audit trail and a live notification feed. When a client queries who was on site — or an agency disputes a swap — the answer is already written down, with a name and a timestamp.

  • → Verify integrity & export to CSV
  • → Officer-change requests, tracked
  • → Live proposal & assignment alerts
Audit trail listing who assigned, proposed or confirmed each shift and request, with timestamps
04 / ONE ROSTER

Every site, every agency, one roster.

Own staff and agency officers sit side by side in the same roster, by shift pattern and by site. Filter by agency, switch to patterns or employees, and keep applications, broadcasts, check calls and leave one tab away.

Weekly roster by shift pattern showing completed, in-progress and confirmed shifts, agency cover awaiting a response, and an open shift

Bring your agencies onto the platform.