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PAYROLL & CHARGE

Pay what they worked. Charge what you agreed.

Booked-on times rarely match the roster to the minute. ShiftTracker reconciles expected, actual, payroll and charge for every shift — so people are paid fairly, clients are billed correctly, and you always know your margin.

Book a demoSee a shift reconciled ↓
/ Auto-arbitration with manual override/ Pay vs charge, side by side/ Export to payroll & invoicing
Payroll arbitration table reconciling expected and actual shift times, with status, pay rate and total pay
01 / ARBITRATION

Reconcile expected vs actual, automatically.

Run arbitration across the week and ShiftTracker settles each shift — auto-arbitrated where it’s clean, flagged as “manual advised” where a booked-on time drifted past tolerance. Total pay and total charge update as you go.

  1. 01

    Run the week

    One run settles every shift in the date range against its booked-on and booked-off times.

  2. 02Auto Arbitrated

    Clean ones settle

    Shifts inside tolerance are arbitrated for you, with pay and charge worked out.

  3. 03Manual Advised

    Drift gets flagged

    A book-on that drifted past tolerance waits for a person to decide.

  4. 04Paid

    Locked and logged

    Mark it paid or invoiced and a snapshot of the figures is written for good.

02 / EVERY MINUTE

Pay rate, charge rate, breaks and multipliers — in one place.

Open any shift and adjust the actual, payroll and charge times independently. Set pay and charge rates, minimum hours, overtime multipliers and paid breaks. Decide whether it goes to payroll, to invoice, or both — then it’s locked and logged.

Arbitrate Shift dialog comparing expected, actual, payroll and charge times for one shift
03 / MARGIN

Know your margin on every shift and site.

The Payroll & Charge analysis lays expected, actual, payroll and charge hours next to each other with the variance in between. See exactly where actual hours ate into margin — by employee, by site, by week.

One shift, reconciledWorked example
Expected
06:00 – 18:00
Actual (booked on)
06:25 – 18:25
Arbitrated
06:25 – 18:25 · 12.00 h

Pay · 12 × £13.10

£157.20

Charge · 12 × £19.75

£237.00

Margin on this shift£79.80 · 34%
Payroll and charge analysis grouping each employee's expected, actual, payroll and charge hours
04 / EXPORT

Pay summaries your bureau can actually use.

Group arbitrated shifts by employee, with PIN, payroll group, hours and pay totalled per person and across the run. Hand it to your payroll bureau as CSV, Excel or print — no re-keying, no reconciliation calls.

Employee pay summary listing each officer's shifts, hours, rate and pay with a grand total
05 / BANK HOLIDAYS

Double pay, applied automatically.

Register your bank holidays once. Any shift that crosses the midnight-to-midnight boundary of a registered day has exactly those hours charged and paid at 2× the standard rate — no manual flagging, no missed premiums, no awkward conversations at month end.

Night shift into a bank holidayWorked example · 20:00 → 08:00
  1. 20
  2. 21
  3. 22
  4. 23
  5. 00
  6. 01
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  10. 05
  11. 06
  12. 07
4 h at 1× 8 h on the holiday at 2×

Paid and charged as 20 hours for 12 worked, with nobody flagging it by hand.

Registered bank holidays for England and Wales used to apply holiday pay rules

See your real margin, shift by shift.

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In the documentation