Key takeaway
Choose Ezitracker if your need is attendance, rotas and clocking for cleaning or FM staff and you already buy from The Access Group. Choose ShiftTracker if your contracts require BS 7858 screening records, SIA licence records, check-call alerts or published pricing. Ezitracker's product page does not state pricing, a trial, BS 7858 or SIA features.
ShiftTracker vs Ezitracker: UK Workforce Management Compared
ShiftTracker and Ezitracker both serve UK businesses with staff spread across several sites, but they are built for different jobs. Ezitracker's own website describes a time and attendance and workforce product for cleaning and facilities management firms, and says it now sits with The Access Group. ShiftTracker covers security, cleaning and facilities, with BS 7858 screening records, SIA licence records with expiry alerts, check calls, rostering and payroll export. Its public price is £49 a month plus £3 per active employee, with a 30-day free trial and no card. Choose Ezitracker if your need is mainly attendance and rotas for cleaning or FM staff and you already buy from The Access Group. Choose ShiftTracker if screening evidence, SIA records or missed check-call alerts are part of your contracts. We read both companies' own websites and ShiftTracker's documentation on 31 October 2026, and we mark anything Ezitracker's site does not state.
Which platform fits which operation?
Choose Ezitracker if attendance, rotas and clocking for cleaning or FM staff are the main need and you already buy from The Access Group. Choose ShiftTracker if your contracts need BS 7858 screening records, SIA licence records or a missed check-call alert. Both can run multi-site rotas, but ShiftTracker centres on compliance evidence.
Ezitracker's site describes a SaaS product for contract cleaners and facilities firms. Staff can record attendance by landline, mobile app, text message or biometric, and managers get timesheets, reports and alerts. ShiftTracker's product pages and documentation describe rostering, forms, check calls, screening, pay arbitration and client invoicing in one system for security, cleaning and facilities firms.
How do the two compare at a glance?
The table sets out what each company states on its own website or documentation. Where Ezitracker's product page is silent, the cell says so rather than guessing. We have not used reviews or blog posts for any competitor claim, so a "not stated" cell is a gap to ask about, not proof that a feature is missing.
| Area | ShiftTracker | Ezitracker |
|---|---|---|
| Who it is for | Security and guarding, cleaning and facilities; care, logistics and retail named on its site | Cleaning and facilities management firms |
| Time and attendance | Book-on and book-off in the app or on the web; PIN, site ID or GPS checks set per site or pattern | Attendance by landline, mobile app, text message or biometric; time recorded checked against time planned |
| BS 7858 screening | Screening tab with a five or ten year window, gap flags and a consent gate | Not stated on its product page |
| SIA licences | Recorded with expiry alerts and a link to the public register; not checked automatically | Not stated on its product page |
| Check calls | In-app, verified by PIN, site ID or GPS; a missed call alerts Admin and Control users | Not stated; its page lists alerts for punctuality and leaving site |
| Geofencing | Sites can be set to warn or block; officer check calls are logged with the distance | Geofencing listed among its alerts |
| Rostering | Recurring patterns, Working Time checks on each assignment, overlaps refused | Scheduling listed in its suite; Working Time checks not stated |
| Payroll | Payroll Export to a Sage 50 timesheet or a generic hours file; a Xero push is listed on the Professional pricing page | Accurate payroll preparation mentioned; no named integrations on its product page |
| Pricing | £49 a month plus £3 per active employee; Professional adds £1.50 per active employee | No price on its product page |
| Free trial | 30 days, no card | Not stated on its product page |
What does each platform cost?
ShiftTracker publishes its price: £49 a month plus £3 for each active employee, with Professional adding £1.50 per active employee, and a 30-day trial with no card. Ezitracker's product page shows no price or trial, so ask it for a written quote before you compare totals.
An active employee on ShiftTracker is someone with a recorded book-on, check call, form or clock-in in the month. On the base plan, 25 active employees come to £124 a month, by our arithmetic from the published formula. ShiftTracker adds no VAT to these figures. Ask Ezitracker for the same worked example at your headcount so the two totals are comparable.
How do BS 7858 and SIA records compare?
ShiftTracker keeps BS 7858 screening in the employee record, with a five or ten year window, a flag for gaps of 31 days or more, and consent before references. It records SIA licences with expiry alerts and a link to the public register, but does not check them automatically. Ezitracker's product page describes neither feature, so ask it directly.
The screening tab completes once one employment and two character references are in. Only an Admin can override the consent gate or a gap warning. For SIA licences, the expiry date held on the verified document drives the alerts, and the SIA Compliance Report links to the public register so a person can check each number by hand.
How do check calls and welfare alerts compare?
ShiftTracker runs check calls in the app, with an interval and window you set and a PIN, site ID or GPS to prove each call. A missed call sends an in-app notification and push to Admin and Control users, plus an email to the organisation contact. Ezitracker's page lists punctuality and leaving-site alerts, but does not describe check calls.
ShiftTracker does not place a call to the worker when a check is missed. The shift keeps its status, and the control room decides the response. ShiftTracker's documentation describes Lone Worker as a separate module still in build, so do not treat it as live. Ask Ezitracker how its alerts reach a supervisor before you rely on them for lone working.
How do scheduling, attendance and mobile use compare?
Both products cover rotas and attendance across several sites. Ezitracker's page describes automated cross-referencing of time recorded against time planned, and clocking by mobile app, text, landline or biometric. ShiftTracker checks each assignment against Working Time limits and refuses overlapping shifts. Test both with one real week of your own rota.
ShiftTracker checks the 48-hour average over a 17-week reference period and 11 hours of rest on each assignment. Working Time warnings need a reason. Its documentation says night-work limits are not checked. Its Employee App lets officers accept shifts and book on and off. Ezitracker's page does not describe Working Time checks, so ask how it handles them.
How do payroll and integrations compare?
ShiftTracker's Payroll Export builds a Sage 50 timesheet file or a generic hours file from approved records, split into Basic, Overtime and BankHoliday hours. Its pricing page lists a Xero timesheet and invoice push on Professional, which the documentation does not yet describe. Ezitracker's page mentions accurate payroll preparation but names no integrations.
ShiftTracker's pay arbitration settles clean shifts automatically and flags a drifted book-on for a person to decide. Client invoices come from the same approved hours. Confirm the Xero push in a demo before you rely on it, and ask Ezitracker for its current list of payroll and finance connections.
Which should you choose?
Choose Ezitracker if you want attendance and rotas for cleaning or FM staff and already buy from The Access Group. Choose ShiftTracker if BS 7858 screening, SIA licence records, check-call alerts and published pricing matter more, and you accept a younger product with no named customer case studies.
Before you decide, run the same three tests on both. Roster one real week, log one missed check call from start to finish, and export one pay period into your payroll software. Keep the results in writing so you can compare them with each vendor's answers.
How we checked this comparison
We read Ezitracker's product page on The Access Group's website, and ShiftTracker's pricing page, product pages and documentation, on 31 October 2026. Ezitracker's site does not state a trial, a price, BS 7858 or SIA features, or named payroll links, so this article does not claim them. Anything not stated on a vendor's own site is marked as such.
